When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Almost half have been Mercedes and BMW's which is what we were looking at. I dealt with the GM, Walter. Upon arriving at the dealership, the scene was a little chaotic and unorganized. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! The police officer asked "how? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Court documents are not available for this case. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Great deal done. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." I have no idea who it is. BEAUTIFUL CAR WITH LOW MILES! I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Come Jan2022 job reopened so I started to use car frequently. 8 years ago. MYWOT. Merlex Auto Group. You will be sorry. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Yelp users havent asked any questions yet about Merlex Auto Group. All rights reserved. Tell us has your experience with this business or person been good? Was told I signed sold as is and that I didnt purchase warranty. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Specialties: High End Used Car Sales. Anyone from afar could see that the reason they were doing this was because we left a negative review. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. International Association of Better Business Bureaus. Advertisers above have met our If I could give this business zero starts, I would. Some of the employees are rude and not helpful. It looked brand new being a used car and all of the customer service reps handled me very well. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. He said, he cant. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Fast service. The car I made an appointment to see and drove 90 minutes for was not on the lot. The owner Ray should NOT BE TRUSTED. 2 months ago. Bought the car was clean everything was ready. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. Domain Created. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Grow your business. They did not have the car I requested online available. Merlex Auto Group. He replied "just let me know what the issue is and my mechanic will take care of it." Please teach how to cancel this Certificate of Title. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! 40 minutes later I completed a fiancial form. that night, after bringing the car home, lights appeared on the dash! Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Unlawful and unprofessional. Arlington, VA. The case status is Other. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. 235 Reviews. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Who's crazy enough to start this website? Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Yet, i have never met him before this day!!!!!! 3.7. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Horrible customer service. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. 1105 N GLEBE RD, ARLINGTON, VA 22201. That's the way you make sales and retain satisfied customers!!!!! #1 Luxury Auto Dealer in the Washington, DC Area! He was very knowledgeable, thorough, kind, and most importantly very honest. Estimated amount consumers saved since 1997: $15,590,010,907. Why Ripoff Report will not release author information! Find more than 112,707 complaints| Ripoff Report Dont click on those slick Ads! Monday. And of course, they tried to up sale me another auto on the lot. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Good. I Talked with a sales person who handed me the set of keys and walked away. Latest check. Job closed due to COVID so I hardly drove car after that fixed! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. We offer: As a matter of policy, BBB does not endorse any product, service or business. There I was told that car needed a new engine! They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Directions. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. I highly suggest, next time you spend over $10, you get yourself a keeper. Get more reviews from your customers with Birdeye. Sadly, the first salesperson advised me that the vehicle was sold the next day. Who's crazy enough to start this website? This is IMPORTANT! Etta cost are not listed in ads or on their website. Terrible experience with them. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi YOU HAVE BEEN WARNED! Got a particular new car in mind? Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. They outsource all of their work to Philippines who do not know the basics of the English language. United States. It may not be copied without the written permission of Ripoff Report. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. You never know. learned a lot about cars. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. 1 mile away. I said I was not pleased but sh-t happens. Will definitely be back in the future. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! They assured me that they would rectify any issues and disappear when time to do so! N/A. Merlex Auto Group. Case Summary. who took it far and beyond to make sure I left satisfied. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. He said no way. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Find out what works well at Merlex Auto Group from the people who know best. Flew in two days later from Georgia. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Dealer said they would call back when the car was back, and never called back. Estimated amount consumers saved since 1997: $15,590,010,907. I visited dealership MerlexAutoGroup. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Great deal, I thought. Life's too short, are keep it up and yours will. So now Im paying for car thats just parked! I agreed. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Merlex did not have the vehicle we were interested in purchasing. Consumers want to see how a business took care of business. Ripoff Report has an exclusive license to this report. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, All business will get complaints. Website. strict standards for business conduct. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? :$6K . Employer est. JULIAN TOOK VERY GOOD CARE OF ME. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. strict standards for business conduct. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! I was scared that they will break my doors, windows and home stuff. Completely Dishonest and Fraudulent!!! Called/ texted Merlex to inform them and see what they can do. View all hours. Safe. DO NOT PURCHASE A CAR FROM HERE! Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! This profile is powered by Birdeye. Buy at your own risk!! 2 DAYS AGO! Can be upwards of $3000.00 On top of vehicle cost. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Little did I know, for him, it was a phone call away! Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. Copyright 1997-2023 Ripoff Report. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Verify to immediately update business information, respond to reviews, and more! its only been two weeks and he has proof he put down what you asked for.". "Mike" told me that they no longer wanted to do business with me. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Error in sending request, please try again. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. The following day I sent additional information pertaining to the sale via text message before they opened. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. All rights reserved. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. For important participation details and mileage limitations, please ask your dealer. I had told them that I was interested in one car and my daughter was interested in another. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. 1105 N GLEBE RD, ARLINGTON, VA 22201. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. THAT NIGHT, lights appeared in the dashboard. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. which was weird because I dropped of the car. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. I was told the truck "was in the shop" to get a sun roof motor replaced. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . I drove far to get the vehicle I wanted. Initially I showed him a car that Id settle for but wasnt in love with. 235 Reviews. Established in 2014. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Gave me numbers on the phone. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. I have a video record of it and a witness. 72 Verified Reviews. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. (703) 214-3598. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Although the manager Walter swore, that the car was clean. Very responsive!! Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Than hung up on me. Sales (571) 200-0879. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Has your experience with this business or person been good? Search job openings at Unique Auto Import. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. He told me yes! Directions. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. and why? https://www.merlexautogroup.com Safety status. Very informative. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. I was contacted, via e-mail once, and once only!!!! Child safety. (703) 214-3598. I am a return customer and they as last time they treated my husband and I with s. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Merlex Auto Group Sales Position. 1 mile away. Beat local competitors. Start the purchase online and the dealer will deliver the car and the paperwork to you. Get a Kelley Blue Book instant cash offer. Bait and switch tactics, not one car pictured I was interested in was available. I informed her, ok but was waiting to hear back from the sales person. It was not discussed. Car dealership. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Walter gave me the discount I needed to secure the purchase. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. This business is unclaimed. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Trash. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Corporate Advocacy Program: How to repair your business reputation. I contacted Capital One to look into this loan! 192 were here. We purchased a car from MERLEX 2 Weeks ago! Will never give them my money. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! I have text messages as proof!! Customer service horrible suppose to refund me for oil change haven't got back with me. He then asked us to drop off the car at his personal mechanic for him to diagnose. Why is this public record being published online? In the original write up they said that the car ran perfectly. He couldn't talk then so I got a return call 5 or 6 hours later. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. I contacted "Walter" who quickly asked "when can i come in? There is no any information about this second line of financing. Wasted a trip out to Arlington. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Sales. Completely Shady, especially Ray the owner. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Another car stalled out and wouldn't restart within 50 feet of the lot. 1105 N Glebe Road, Arlington, VA 22201. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. NEVER!!! There was a problem with your loan.". Merlex Auto Group. Those sold cars are still being advertised. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. 6. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. It's been a month I still can't get my tag. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Choose a car and the dealer will bring it to you for a no-obligation test drive. Compare pay for popular roles and read about the team's work-life balance. grassroots elite basketball, used honda foreman 450 for sale, beach house restaurant kauai parking,
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